Negotiation Skills

The key challenge in any negotiation is to progress elegantly through the issues that threaten to stall achievement of outcomes.

This requires raised awareness of the preferences of those we are trying to influence and working through a wide range of tactics to keep the interaction moving toward a solution.

The Negotiation Skills program provides methodologies for analysing different styles and the implications of specific personality types when negotiating with others. Participants are able to position themselves to maximise the likelihood of achieving an appropriate outcome.

Role-playing with an actor in typical workplace scenarios allows participants to develop negotiating skills that elicit information and direct the course of negotiation with factual rather than assumptive information. This program focuses on practical application of techniques and rehearsal through case study role-play.

MFW recommends Negotiation Skills as a two-day program.

 

> > Topics Covered

  • Individual negotiation preferences

  • Rapport building techniques

  • Thomas-Kilmann Conflict Mode Instrument

  • Negotiation styles

  • Quality questioning techniques

  • Dealing with conflict

  • Maintaining objectivity

  • Role-playing in typical workplace negotiations

  • Negotiation tactics

  • Gaining commitment

> > Outcomes for Participant

  • Increase understanding of the different negotiation methods

  • Adopt a range of negotiation styles

  • Facilitate decision making in a negotiation

  • Understand objections and how to progress through negotiation blocks

  • Build capability in seeking and gaining commitment

If you have any questions please click here to go to our Enquiries Form.

Copyright: MBTI® Myers-Briggs Type Indicator and MBTI are registered trademarks of Consulting Psychologist Press Inc, Palo Alto, CA, USA. DiSC® Personal Profi le System®.