Maximising Performance Appraisals

Good performance appraisals can be a medium for inspiring staff and reducing staff turnover.

Performance appraisals have been likened to ‘having teeth pulled’ by employers and employees alike. This program is designed to assist managers in delivering effective appraisals to their staff in a way that can reduce fear and increase personal ownership.

The Maximising Performance Appraisals program introduces techniques and strategies to assess performance effectiveness, set goals for improvements and communicate these issues with the desired impact. Participants ‘rehearse’ real performance appraisal conversations with a professional actor and are coached on their approach and effectiveness.

MFW recommends Maximising Performance Appraisals as a one or two-day program.

  

> > Topics Covered

  • Understanding and identifying communication styles in colleagues

  • Creating an environment for productive dialogue

  • Using voice and body language to promote trust

  • Understanding different learning and development styles

  • Giving positive and corrective feedback

  • Practical and researched role-plays with a professional actor

  • Setting action plans with members of staff

  • Promoting career ownership

> > Outcomes for Participant

  • Understand how different personality types prefer to receive information

  • Sound confident when answering the telephone

  • Improve internal dialogues through increased flexibility in the communication style of appraisers

  • Use communication skills to maximise the opportunity for clarity in a performance appraisal scenario

  • Build trust and respect between appraisers and appraisees

  • Develop personal confidence

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