Leading Through Change

Being able to recognise reactions to change and having strategies to support colleagues and team members through a change process are highly valuable business skills in today’s business world.

Whether a change champion, manager or internal consultant, this program will provide you with strategies to confi dently support others through the ambiguous and often turbulent time that change creates.

MFW recommends Leading Through Change as a half or oneday program.

> > Topics Covered

Recognising the key stages within the process of organisational change
Understanding how to recognise individual attitudes and reactions to change
Validating and acknowledging emotion
Defeating complacency and apathy
How to improve communication and performance within the change process
Managing conflict and how to deal with resistance to change
Case studies and role-playing
Action planning

> > Outcomes for Participant

Recognise what team member attitudes are in terms of proposed change
Gain insight into how individuals may react differently within the context of a proposed change
Deal with potential conflict or objections
Anticipate and prepare for attitudes and behaviour before the change occurs
Establish a relationship of trust and openness using rapport-building techniques
Handle resistance to change with confidence and credibility

If you have any questions please click here to go to our Enquiries Form.