Cross Cultural Communication Fundamentals

Globalisation and international expansion present a variety of challenges for businesses and leaders in the way they communicate both internally and externally.

This program offers participants the opportunity to consider different aspects of cross-cultural communication, such as the impact of cultural sensitivities and potential boundaries.

Based on the research of Hofstede, participants are led through a series of interactive learning activities to provide an understanding of how communication preferences change according to cultural norms. Participants learn what to avoid and how to increase the overall effectiveness of their interactions.

MFW recommends Cross Cultural Communication Fundamentals as a one-day program.

 Cross Cultural Communication Fundamentals

> > Topics Covered

  • Defining the cultural boundaries

  • Building rapport

  • Understanding cultural difference

  • Defining the visible and non-visible cues

  • Working in a multicultural environment

  • Hofstede’s cultural dimensions

> > Outcomes for Participant

  • Develop an appreciation for different cultures

  • Discover our own communication preferences

  • Develop methods to increase communication effectiveness when dealing with other cultures

  • Use communication skills to maximise the opportunity for clarity in a performance appraisal scenario

  • Build a framework for exploring and appreciating differencee
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