Coach Mentoring Skills
Case Study Analysis

Coaching and mentoring are no longer perceived as specialised skills or a distinct role within an organisation.

They are fundamental management skills that are widely used throughout organisations in order to develop their people, retain talent and facilitate succession plans.

The traditional image of the ‘coach’ derives from the sporting world. In the business world, coaching is fundamentally concerned with assisting people to develop themselves. The process usually involves identifying areas for improvement, and then developing skills or competencies on the job.

Coaching and mentoring skills are critical for any team leader or manager for assisting their teams and individuals to focus on development goals and provide strategies to achieve them.

MFW recommends Coaching and Mentoring Skills as a two-day program.

 Coach Mentoring Skills

> > Topics Covered

  • Giving affirming and corrective feedback

  • GROW coaching model

  • Goal setting and outcome planning

  • Coaching to solve problems

  • Guided role-play with realistic scenarios

  • Debrief and evaluation of personal coaching styles

  • Action planning and coaching contracts

> > Outcomes for Participant

  • Understand the different roles of coach, mentor and manager

  • Identify individual coaching styles

  • Understand how communication and learning styles can impact the coaching process

  • Apply rapport in order to build trust and develop relationships in the coaching process

  • Use effective feedback and problem solving models in a coaching scenario

  • Implement effective goal setting and explore realistic options

  • Develop and use a coaching contract to guide the coaching scenarios

  • Check for commitment and reduce barriers to success

  • Review, consolidate and expand on existing skills

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